We are currently experiencing an issue that is preventing users from reactivating their account through the portal. Our technical team is aware of the problem and is working to fix it as quickly as possible.
If you need immediate help, please contact the Enterprise Customer Service Center at 800-468-8894.
Thank you for your patience and understanding while we work to resolve this issue.
Important Reminder
Please review and update your email and cell phone number in your account. Up-to-date contact details help the Division of Child Support Enforcement (DCSE) reach you with updates and support for your case.
Select My Profile to review and update your contact details. Thank you for helping us stay in touch.
The MyChildSupport portal provides the following services for:
Use MyChildSupport to make or manage payments for someone else.
You can:
Pay child support for another person from your bank account
Set bank payments with eCheck
View, change or track payments you made in MyChildSupport
The Division of Child Support Enforcement (DCSE) helps parents and caregivers take steps to support their children.
Whether you need to establish paternity, set up a child support order, or manage an existing order, we are here to help. We can guide you through the process.
MyChildSupport is a safe online portal from the Virginia Department of Social Services Division of Child Support Enforcement. You can use it anytime to:
Apply for services
Make payments
Stay informed about your case
Virginia Department of Social Services
5600 Cox Road
Glen Allen VA 23060-9266 Customer Service Center (800) 468-8894
